Changes in 2Go Express Premium Service Fee

Effective February 1, the fee for 2Go Express Premium Drop-off/Pick-up services has increased to Php 630.00 per visa applicant.  There are no additional fees or processing charges.  This rate applies to 2GO Premium locations nationwide.  Please request and keep an official receipt for any charges or payments made.

Pick-up and drop-off of passports and documents at the U.S. Embassy’s offsite Visa Application Center (VAC) in Parqal Mall, Parañaque City will remain free of charge.

Please contact the Embassy’s customer service hotline at (02) 8548-8223 if you have any document submission or delivery issues during this transition.

2GO EXPRESS IS THE NEW COURIER FOR VISA APPLICATIONS

Starting August 1, 2025, 2Go Express will be the new courier of the U.S. Embassy in the Philippines replacing LBC for document submission and delivery associated with visa applications. 

2Go Express has Premium Drop-off/Pick-up services for visa applicants in selected branches across the country for Php 630.  Pick-up / Drop-off of passports and documents at the U.S. Embassy’s offsite Visa Application Center (VAC) at Parqal Mall, Paranaque City remains free of charge.  

Please contact the Consular Section’s customer service hotline at (02) 8548-8223 or (02) 7792-8988) if you have any document submission or delivery issues during this transition. 

Cancelation of Visa Interview Appointments on December 24 and 26

The U.S. Embassy’s Consular Section will be closed on December 24 and 26 following President Donald J. Trump’s announcement on December 18.  See Providing for the Closing of the Executive Departments and Agencies of the Federal Government on December 24 and 26, 2025. 

All visa interviews at the U.S. Embassy scheduled on these dates are now canceled and will need to be rescheduled.  Affected visa applicants should check their registered email address for detailed rescheduling instructions.  They may contact the Consular Section directly at ph.usembassy.gov/contact-us-visas/ or our visa customer service center at (02) 8548 8223 for any scheduling questions or concerns. 

The U.S. Embassy’s offsite Visa Application Center (VAC) in Parqal Mall, Paranaque City will also be closed on December 24 and 26.  Affected applicants will receive information via email on their new appointment schedule for photo and fingerprint collection at the VAC. 

Cancelation of Visa Interview Appointments on November 18

Cancelation of Visa Interview Appointments on November 17

The U.S. Embassy in the Philippines will be closed for visa appointments on Monday, November 17 due to the expected heavy traffic and road closures near the embassy, related to scheduled rallies from November 16 to 18.

For affected nonimmigrant visa applicants, please reschedule your November 17 appointment through our online appointment system by logging in to your account at usvisascheduling.com. The Embassy opened additional nonimmigrant visa interview slots to provide applicants with schedule options.

Immigrant visa applicants will receive detailed instructions through their registered email address regarding their new appointment or rescheduling options.

The U.S. Embassy is not canceling appointments for Tuesday, November 18, but please monitor our social media and your email for any updates or changes.

The offsite Visa Application Center (VAC) in Paranaque City will remain open on November 17 for all scheduled biometrics (photo and fingerprint collection) appointments.

For updates on visa operations, please visit our website at ph.usembassy.gov/visas.

Cancelation of Visa Appointments on November 10

All visa appointments at the U.S. Embassy in the Philippines for November 10, 2025, are canceled due to the severe weather effects of Typhoon Uwan.

The offsite Visa Application Center (VAC) in Paranaque City will also be closed for all scheduled photo and fingerprint collection appointments.

The safety of Consular staff and visa applicants is our top priority.  Visa applicants who have scheduled appointments on November 10 should check their registered email address for detailed rescheduling instructions.

Visa applicants who have urgent scheduling concerns may call our customer service center at (02) 8548-8223 for immediate assistance.

We apologize for the inconvenience and urge our visa applicants to avoid flooded and dangerous areas.

From Manila to another Embassy/Consulate

Immigrant Visas: Case transfer requests for immigrant visas are now handled by the State Department’s National Visa Center (NVC).  If you wish to transfer your immigrant visa case from the U.S. Embassy in the Philippines to another Embassy/Consulate, you should directly contact NVC regarding your request through their Public Inquiry Form.

K Fiancé(e) Visas: If you wish to transfer your fiancé(e) visa case from the U.S. Embassy in the Philippines to another Embassy/Consulate, please send the receiving Embassy/Consulate a written request explaining the reason for the transfer.  The request should include evidence of your legal permission to remain in the country where you wish to process the fiancé(e) visa. Once we receive a formal request from the Embassy/Consulate in the country where you wish to apply, we will immediately forward the file for their processing.

From another Embassy/Consulate to Manila

Immigrant Visas: Case transfer requests for immigrant visas are now handled by the State Department’s National Visa Center (NVC). If you wish to transfer your immigrant visa case to the U.S. Embassy in the Philippines, you should directly contact NVC regarding your request through their Public Inquiry Form.

K Fiancé(e) Visas: If you wish to transfer your fiancé(e) visa case to the U.S. Embassy in the Philippines, please submit a letter of request outlining the reason for the transfer. We will also need to see evidence of your ability to remain in the Philippines during the duration of the visa process (Philippines passport, ID card, or work permit).  Submit your request and supporting documentation to the Consular Section through Manila’s Public Inquiry Form.  If we approve the transfer, we will contact the Embassy/Consulate that is currently maintaining your file to arrange for the transfer to Manila.

UPDATED INTERVIEW REQUIREMENT FOR NONIMMIGRANT VISAS

Effective September 2, 2025, the U.S. Department of State will update the categories of visa applicants that may be eligible for nonimmigrant visa interview waiver.  All nonimmigrant visa applicants, including applicants under the age of 14 and over the age of 79, will generally require an in-person interview with a consular officer except:

1. Applicants renewing B-1, B-2, B1/B2 or Border Crossing Card within 12 months of their prior visa’s expiration when the prior visa was issued for full validity at the time of issuance and the applicant was at least 18 years old;
2. Applicants for diplomatic or official-type visas; and
3. Applicants classifiable under the visa symbols A-1, A-2, certain C-3 and G, NATO or TECRO.

Please visit our website at ph.usembassy.gov/visas/ for our updated information about visa application requirements or contact us at ph.usembassy.gov/contact-us-visas/ if you have any questions regarding this process.

Announcement for J Nonimmigrant Visa Applicants

The U.S. Embassy in the Philippines is pleased to announce the availability of J visa appointment slots in our scheduling system.

We understand that some applicants are encountering technical difficulties when trying to secure an appointment. If you experience any issues, please reach out to the Embassy’s Customer Service Center for assistance.

You can contact the call center at (+632) 7792-8988 or (+632) 8548-8223. Our representatives are available to assist you from Monday to Friday, 8:00 a.m. to 5:00 p.m., Manila time, excluding U.S. and Philippine holidays.

For additional support, you may also submit your inquiries through our online inquiry form.

We appreciate your patience and look forward to assisting you with your visa application.

Immigrant Visa Applicants: Come Prepared, Leave Successful!

In the first week of our “Missing Documents, No Visa Interview” policy, the U.S. Embassy’s Immigrant Visa Unit noted a significant increase in the number of immigrant visa applicants who came to their interviews prepared with all of the required documents. These applicants had quicker, smoother, and easier interview processes. Most of them had their visas approved the same day and should receive them within two weeks!

If you have an upcoming immigrant visa appointment at the Embassy, review the document checklist and instructions carefully.  Applicants who are not fully prepared will have to reschedule their appointments and collect all required documents before they can be interviewed, so be prepared!

Required documents include (but are not limited to):

• Passport (valid for at least 60 days beyond intended travel date.
• Original Civil Documents (e.g., certificates of birth, death, marriage, Certificate of No Marriage (or CENOMAR), Advisory of Marriages, and proof of termination of any marriage).
• Original Philippine Police Clearance (National Bureau of Investigation or NBI) for applicants aged 16 and above. This is not optional.
• Foreign Police Certificate (for any country the visa applicant worked or lived in for 12 months or more). These are not optional.
• Affidavit of Support (I-864) and financial/tax documents from petitioner/joint sponsor.
• DS-260 Confirmation Page.
• Interview Appointment Letter.

Other required documents:

• You must have attended your medical examination appointment at St. Luke’s Extension Clinic (SLEC) before your interview. Visit their website at slec.ph  for scheduling instructions.
• NBI AKA for applicants with aliases or nicknames, including different spellings, appearing on public documents.
• Petitioner’s original birth certificate for applicants being petitioned by their son/daughter or a sibling.
• Original proof of termination of marriage for applicants with a previous marriage.