Contact Archives - U.S. Embassy in the Philippines https://ph.usembassy.gov/tag/contact/ Thu, 28 Aug 2025 06:40:05 +0000 en-US hourly 1 Contact Us – Visas https://ph.usembassy.gov/contact-us-visas/ Tue, 08 Oct 2024 06:19:08 +0000 https://ph.usembassy.gov/?p=9311 The post Contact Us – Visas appeared first on U.S. Embassy in the Philippines.

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Consular Communications Group

All inquiries are processed in the order received.  We will not respond to general, non case-specific, and/or duplicate inquiries so please refrain from sending multiple requests or follow-ups, which slows down our responses.

Visa Inquiry Form

If you have an urgent and/or case-specific visa concern or question, please submit a detailed inquiry request by completing our online inquiry form at:

We do not handle general visa inquiries.  Please direct non case-specific concerns to our Customer Service Center via email at support-philippines@usvisascheduling.com.  You may also call them at (02) 8548-8223. Monday through Friday, from 9:00 a.m. to 5:00 p.m. (Manila time), except on Philippine and U.S. holidays.  Callers in the United States should call (703) 991-7619 on its Eastern Standard Time equivalent of operational hours in the Philippines.

We will also not respond to duplicate inquiry cases so please refrain from sending multiple requests on a regular basis as this will only slow down our response time.  Please wait at least two (2) weeks before sending a follow-up inquiry for a status update if you have not received any response from us.

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