Changes in 2Go Express Premium Service Fee

Effective February 1, the fee for 2Go Express Premium Drop-off/Pick-up services has increased to Php 630.00 per visa applicant.  There are no additional fees or processing charges.  This rate applies to 2GO Premium locations nationwide.  Please request and keep an official receipt for any charges or payments made.

Pick-up and drop-off of passports and documents at the U.S. Embassy’s offsite Visa Application Center (VAC) in Parqal Mall, Parañaque City will remain free of charge.

Please contact the Embassy’s customer service hotline at (02) 8548-8223 if you have any document submission or delivery issues during this transition.

2GO EXPRESS IS THE NEW COURIER FOR VISA APPLICATIONS

Starting August 1, 2025, 2Go Express will be the new courier of the U.S. Embassy in the Philippines replacing LBC for document submission and delivery associated with visa applications. 

2Go Express has Premium Drop-off/Pick-up services for visa applicants in selected branches across the country for Php 630.  Pick-up / Drop-off of passports and documents at the U.S. Embassy’s offsite Visa Application Center (VAC) at Parqal Mall, Paranaque City remains free of charge.  

Please contact the Consular Section’s customer service hotline at (02) 8548-8223 or (02) 7792-8988) if you have any document submission or delivery issues during this transition. 

Cancelation of Visa Interview Appointments on December 24 and 26

The U.S. Embassy’s Consular Section will be closed on December 24 and 26 following President Donald J. Trump’s announcement on December 18.  See Providing for the Closing of the Executive Departments and Agencies of the Federal Government on December 24 and 26, 2025. 

All visa interviews at the U.S. Embassy scheduled on these dates are now canceled and will need to be rescheduled.  Affected visa applicants should check their registered email address for detailed rescheduling instructions.  They may contact the Consular Section directly at ph.usembassy.gov/contact-us-visas/ or our visa customer service center at (02) 8548 8223 for any scheduling questions or concerns. 

The U.S. Embassy’s offsite Visa Application Center (VAC) in Parqal Mall, Paranaque City will also be closed on December 24 and 26.  Affected applicants will receive information via email on their new appointment schedule for photo and fingerprint collection at the VAC. 

Cancelation of Visa Interview Appointments on November 18

Cancelation of Visa Interview Appointments on November 17

The U.S. Embassy in the Philippines will be closed for visa appointments on Monday, November 17 due to the expected heavy traffic and road closures near the embassy, related to scheduled rallies from November 16 to 18.

For affected nonimmigrant visa applicants, please reschedule your November 17 appointment through our online appointment system by logging in to your account at usvisascheduling.com. The Embassy opened additional nonimmigrant visa interview slots to provide applicants with schedule options.

Immigrant visa applicants will receive detailed instructions through their registered email address regarding their new appointment or rescheduling options.

The U.S. Embassy is not canceling appointments for Tuesday, November 18, but please monitor our social media and your email for any updates or changes.

The offsite Visa Application Center (VAC) in Paranaque City will remain open on November 17 for all scheduled biometrics (photo and fingerprint collection) appointments.

For updates on visa operations, please visit our website at ph.usembassy.gov/visas.

Cancelation of Visa Appointments on November 10

All visa appointments at the U.S. Embassy in the Philippines for November 10, 2025, are canceled due to the severe weather effects of Typhoon Uwan.

The offsite Visa Application Center (VAC) in Paranaque City will also be closed for all scheduled photo and fingerprint collection appointments.

The safety of Consular staff and visa applicants is our top priority.  Visa applicants who have scheduled appointments on November 10 should check their registered email address for detailed rescheduling instructions.

Visa applicants who have urgent scheduling concerns may call our customer service center at (02) 8548-8223 for immediate assistance.

We apologize for the inconvenience and urge our visa applicants to avoid flooded and dangerous areas.

Mailing of SSA Annual Report Form (Form SSA-7161 / SSA-7162) to FBU Manila

Due to the suspension of certain mail services to the United States, beneficiaries who received the Annual Report Form (SSA-7161 or SSA-7162) should now send the completed form to the Social Security Administration’s Federal Benefits Unit (FBU) in Manila via the mailing address:

          Social Security Administration (Attention: FEQ)
          U.S. Embassy in the Philippines
          1201 Roxas Boulevard, Ermita
          Manila, Philippines 0930

If you have not received the form through mail, you may download a copy of the Annual Report Form:

• Form SSA-7162 if you are a Social Security beneficiary.
• Form SSA-7161 if you are the Representative Payee for a beneficiary.

Please submit the completed/signed original form and not a scanned, emailed, or faxed copies of the form.  We also recommend sending the form via a courier service with tracking capability to monitor delivery progress.

For questions and additional assistance, contact SSA/FBU directly via e-mail at FBU.Manila@ssa.gov.

UPDATED INTERVIEW REQUIREMENT FOR NONIMMIGRANT VISAS

Effective September 2, 2025, the U.S. Department of State will update the categories of visa applicants that may be eligible for nonimmigrant visa interview waiver.  All nonimmigrant visa applicants, including applicants under the age of 14 and over the age of 79, will generally require an in-person interview with a consular officer except:

1. Applicants renewing B-1, B-2, B1/B2 or Border Crossing Card within 12 months of their prior visa’s expiration when the prior visa was issued for full validity at the time of issuance and the applicant was at least 18 years old;
2. Applicants for diplomatic or official-type visas; and
3. Applicants classifiable under the visa symbols A-1, A-2, certain C-3 and G, NATO or TECRO.

Please visit our website at ph.usembassy.gov/visas/ for our updated information about visa application requirements or contact us at ph.usembassy.gov/contact-us-visas/ if you have any questions regarding this process.

Announcement for J Nonimmigrant Visa Applicants

The U.S. Embassy in the Philippines is pleased to announce the availability of J visa appointment slots in our scheduling system.

We understand that some applicants are encountering technical difficulties when trying to secure an appointment. If you experience any issues, please reach out to the Embassy’s Customer Service Center for assistance.

You can contact the call center at (+632) 7792-8988 or (+632) 8548-8223. Our representatives are available to assist you from Monday to Friday, 8:00 a.m. to 5:00 p.m., Manila time, excluding U.S. and Philippine holidays.

For additional support, you may also submit your inquiries through our online inquiry form.

We appreciate your patience and look forward to assisting you with your visa application.