{"id":708,"date":"2022-03-31T11:15:38","date_gmt":"2022-03-31T03:15:38","guid":{"rendered":"http:\/\/baseline.usembassy.gov\/?page_id=708"},"modified":"2024-07-29T11:19:33","modified_gmt":"2024-07-29T03:19:33","slug":"contact","status":"publish","type":"page","link":"https:\/\/ph.usembassy.gov\/contact\/","title":{"rendered":"Contact us"},"content":{"rendered":"<section class=\"ga-title stacking-slide container-fluid internaltitle-block\" style=\"background-image: linear-gradient(-103.47315811273114deg, rgba(34, 96, 169, 0) 0%, #0a2240 100%), url(https:\/\/ph.usembassy.gov\/wp-content\/uploads\/sites\/24\/2021\/01\/Contact-Us-1440X345.jpg\">\n\t\t\t<div class=\"internal-title alignwide internalpage container\">\n\n\t\t\t\t<div class=\"internal-title-wrapper\">\n\n\t\t\t\t\t<div id=\"internal-title-header\" class=\"internal-title-header \">Contact Us<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\t\t<\/section>\n\n<section class=\"ga-links-box stacking-slide white-section-background-color internal-block-nav container-fluid\">\t\t<div class=\"internal-navigation alignwide container\">\n\t\t\t\t<div class=\"navigation-wrapper\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t<a class=\"navigation-links\" href=\"#emergencies\" aria-label=\"Emergencies\" title=\"Emergencies\">\n\t\t\t\t\t\t\t\t<div> Emergencies <\/div>\n\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a class=\"navigation-links\" href=\"#embassy\" aria-label=\"Manila\" title=\"Manila\">\n\t\t\t\t\t\t\t\t<div> Manila <\/div>\n\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a class=\"navigation-links\" href=\"#cebu\" aria-label=\"Consular Agency Cebu\" title=\"Consular Agency Cebu\">\n\t\t\t\t\t\t\t\t<div> Consular Agency Cebu <\/div>\n\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a class=\"navigation-links\" href=\"#socialsecurity\" aria-label=\"Social Security\" title=\"Social Security\">\n\t\t\t\t\t\t\t\t<div> Social Security <\/div>\n\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n<section id=\"emergencies\" class=\"ga-content-block stacking-slide light-purple-section-background-color paragraphsection\">\n\t<div class=\"paragraph alignwide container meta-info-top\">\n\n\t\t\n\t<\/div>\n\n\t<div class=\"paragraph alignwide container\">\n\n\t\t<div class=\"row\">\n\n\t\t\t\n\t\t\t\t<h2 class=\"toptitle\">Emergency Contact<\/h2>\n\n\t\t\t\t\n\t\t\t\t<p><p>The Embassy\u2019s main telephone number is <a href=\"tel:(+63) 2 5301-2000\">(+63) 2 5301-2000<\/a>. U.S. citizens needing emergency assistance may call the American Citizen Services Unit during normal operating hours of 7:30am-4:30pm. Outside of normal business hours, U.S. citizens experiencing an emergency may call and request to be connected to the officer on duty.<\/p>\n<p>Callers in the United States may also contact the U.S. Department of State\u2019s Office of Overseas Citizen Services toll free at <a href=\"tel:1-888-407-4747\">1-888-407-4747<\/a> (from overseas call <a href=\"tel:1-202-501-4444\">1-202-501-4444<\/a>).<\/p>\n<p>For more information on crises and emergency assistance overseas, please see\u00a0<a href=\"http:\/\/travel.state.gov\/content\/passports\/en\/emergencies.html\">the State Department website on Emergencies and Crises.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>For emergencies in the Philippines, please alert local authorities at the numbers below:<\/p>\n<ul>\n<li>National Emergency Hotline in the Philippines: <a href=\"tel:911\">911<\/a><\/li>\n<li>Philippine National Police Hotline: <a href=\"tel:117\">117<\/a> or <a href=\"tel:(02) 8722-0650\">(02) 8722-0650<\/a><\/li>\n<li>Philippine Red Cross: <a href=\"tel:143\">143<\/a> or <a href=\"tel:(02) 8527-8385\">(02) 8527-8385<\/a> to 95<\/li>\n<li>Bureau of Fire Protection: <a href=\"tel:(02) 8426-0219\">(02) 8426-0219<\/a> or <a href=\"tel:(02) 8426-3812\">(02) 8426-3812<\/a><\/li>\n<\/ul>\n<\/p>\n\n\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"embassy\" class=\"ga-content-block stacking-slide light-blue-section-background-color paragraphsection\">\n\t<div class=\"paragraph alignwide container meta-info-top\">\n\n\t\t\n\t<\/div>\n\n\t<div class=\"paragraph alignwide container\">\n\n\t\t<div class=\"row\">\n\n\t\t\t\n\t\t\t\t<h2 class=\"toptitle\">U.S. Embassy in Manila, Philippines<\/h2>\n\n\t\t\t\t\n\t\t\t\t<p><p><strong>Location &amp; Information:<\/strong><\/p>\n<p>1201 Roxas Boulevard<br \/>\nManila, Philippines 1000<br \/>\nPhone: <a href=\"tel:(+63) 2 5301-2000\">(+63) 2 5301-2000<\/a><\/p>\n<p>Visit our <a href=\"https:\/\/ph.usembassy.gov\/us-embassy-in-manila\/\">U.S. Embassy Manila page<\/a> for more information.<\/p>\n<ul>\n<li><strong>For case-specific visa-related inquiries<\/strong>, please review the updated information on the <a title=\"\" href=\"https:\/\/ph.usembassy.gov\/visas\/\" rel=\"noopener noreferrer\" data-auth=\"VerificationFailed\" data-linkindex=\"3\">Visa page<\/a>\u00a0and fill out the website&#8217;s\u00a0<a title=\"\" href=\"https:\/\/ph.usembassy.gov\/contact-us-visas\/\" rel=\"noopener noreferrer\" data-auth=\"VerificationFailed\" data-linkindex=\"4\">online inquiry forms<\/a>.<\/li>\n<li><b>For concerns relating to human rights defenders<\/b>, please read the Guidelines for\u00a0<a href=\"https:\/\/www.state.gov\/u-s-support-for-human-rights-defenders\/\" target=\"_blank\" rel=\"noopener\">U.S. Diplomatic Mission Support to Civil Society and Human Rights Defenders<\/a> and send an email to\u00a0<a href=\"mailto:ManilaHRDSupport@state.gov\" data-linkindex=\"4\">ManilaHRDSupport@state.gov<\/a>.<\/li>\n<\/ul>\n<\/p>\n\n\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"cebu\" class=\"ga-content-block stacking-slide light-grey-section-background-color paragraphsection\">\n\t<div class=\"paragraph alignwide container meta-info-top\">\n\n\t\t\n\t<\/div>\n\n\t<div class=\"paragraph alignwide container\">\n\n\t\t<div class=\"row\">\n\n\t\t\t\n\t\t\t\t<h2 class=\"toptitle\">Consular Agency in Cebu<\/h2>\n\n\t\t\t\t\n\t\t\t\t<p><p><strong>Location &amp; Information:<\/strong><\/p>\n<p>Waterfront Hotel, Lower Ground Floor<br \/>\nLahug, Cebu City, Philippines<br \/>\nPhone: <a href=\"tel:(+63) 32 231-1261\">(+63) 32 231-1261<\/a><\/p>\n<p>Visit our <a href=\"https:\/\/ph.usembassy.gov\/us-consular-agency-cebu\/\">U.S. Consular Agency in Cebu page<\/a> for more information.<\/p>\n<\/p>\n\n\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"socialsecurity\" class=\"ga-content-block stacking-slide light-purple-section-background-color paragraphsection\">\n\t<div class=\"paragraph alignwide container meta-info-top\">\n\n\t\t\n\t<\/div>\n\n\t<div class=\"paragraph alignwide container\">\n\n\t\t<div class=\"row\">\n\n\t\t\t\n\t\t\t\t<h2 class=\"toptitle\">Social Security<\/h2>\n\n\t\t\t\t\n\t\t\t\t<p><p>You may contact us in a variety of ways, but the most efficient way is to contact us by e-mail at FBU.Manila@ssa.gov. We generally respond within 10 \u2013 15 business days from the date of receipt.<\/p>\n<p>To assist you with your concerns, we may ask for your Social Security Number (SSN), your date of birth and\/or banking information. Providing this information is optional; however, we may need this information to answer your questions and fully assist you.<\/p>\n<p><strong>Phone<\/strong><\/p>\n<p>You may call us at <strong>+63-2-5301-6200<\/strong> from <strong>8:00 AM to 11:00 AM (Manila Time)<\/strong> every Tuesday and Thursday, except on <a href=\"https:\/\/ph.usembassy.gov\/events\/\">U.S. and Philippine holidays<\/a>.<\/p>\n<p><strong>In-Office Appointments<\/strong><\/p>\n<p>In-person services are limited to <strong>appointment only<\/strong>. Walk-ins are not allowed. Appointments are available on Mondays and Fridays from 8:00 AM to 11:30 AM. To request for an appointment, please send an e-mail to FBU.Manila@ssa.gov (<em><strong>Subject: Appointment Request<\/strong><\/em>) and we will contact you to schedule the appointment. Please note that electronic devices (e.g., mobile phones, laptops, etc.) are not allowed inside the Embassy.<\/p>\n<p><strong>Facsimile or Postal Mail<\/strong><\/p>\n<p>You may send your inquiry via fax to <a href=\"tel:(+63) 2 8708-9714\">(+63) 2 8708-9714<\/a> or write to us at the following address:<\/p>\n<table style=\"height: 130px;\" border=\"1\" width=\"251\">\n<thead>\n<tr>\n<th scope=\"col\" width=\"276\"><strong>\u00a0Mailing Address:<\/strong><\/th>\n<th scope=\"col\"><strong>\u00a0<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td scope=\"row\">U.S. Embassy \u2013 Manila<br \/>\nSocial Security Administration<br \/>\n1201 Roxas Boulevard<br \/>\nManila, Philippines 0930<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>IMPORTANT:<\/strong><\/p>\n<p>For OPM annuitants, we provide general services such as direct deposit enrollment, reporting of death and appointment of a Representative Payee. For all other services, please email OPM directly at\u00a0<a href=\"mailto:retire@opm.gov\">retire@opm.gov<\/a>. For more information about OPM, you may visit their website at\u00a0<a href=\"http:\/\/www.opm.gov\/\">www.opm.gov<\/a>.<\/p>\n<p>For veterans living overseas, please visit\u00a0<a href=\"https:\/\/www.benefits.va.gov\/persona\/veteran-abroad.asp\">VA\u2019s website<\/a>\u00a0for more information.<\/p>\n<\/p>\n\n\t\t\t\t\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":345,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gpalab_slo_mission_select":"","footnotes":""},"class_list":["post-708","page","type-page","status-publish","hentry"],"acf":{"pfimage":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact us - U.S. Embassy in the Philippines - Find how to contact an office at the mission<\/title>\n<meta name=\"description\" content=\"Contact Us at the Mission - 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